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Privacy Policy

Privacy Policy

Last updated May 25th, 2018

This privacy policy discloses the privacy practices for www.awakenwithjp.com. This privacy policy applies solely to information collected by this site. It will notify you of the following:

  • What personally identifiable information is collected from you through the web site.
  • How this information is used and with whom it may be shared.
  • The security procedures in place to protect the misuse of your information.
  • How long this information is retained in our systems.
  • How you can request a copy of your personal data, or have it corrected or deleted.

 

Information Collection, Use, and Sharing

Awaken with JP uses cookies to collect basic information about our users to help us in offering the best user experience possible to all of our visitors. These performance cookies collect information about our visitor’s language preferences, browser type, referral sites and the dates and times of visitor’s requests. This information is gathered solely for statistical purposes and does not include any information that can personally identify you. The performance cookies we use are as follows:

Google Analytics helps allow us to measure how users interact with our site content. These cookies record details about how users are interacting with the website, like what pages they’ve visited or how long they’ve been on a page. For more information about Google Analytics, please visit: Google Analytics Data Privacy and Security Page.

You can manage cookies in a variety of ways, but please note that disabling cookies may negatively impact your user experience on our website. To opt-out of Google Analytics, you can do so here.

We also use Intercom  to help understand your usage of our services. In particular, we provide a limited amount of your information (such as sign-up date and some personal information like your email address) to Intercom, Inc. (“Intercom”) and utilize Intercom to collect data for analytics purposes when you visit our website or use our product. As a data processor acting on our behalf, Intercom analyzes your use of our website and/or product and tracks our relationship by way of cookies and similar technologies so that we can improve our service to you. For more information on Intercom’s use of cookies, please visit https://www.intercom.com/terms-and-policies#cookie-policy. We may also use Intercom as a medium for communications, either through email, or through messages within our product(s). As part of our service agreements, Intercom collects publicly available contact and social information related to you, such as your email address, gender, company, job title, photos, website URLs, social network handles and physical addresses, to enhance your user experience. For more information on the privacy practices of Intercom, please visit https://www.intercom.com/terms-and-policies#privacy. Intercom’s services are governed by Intercom’s terms of use which can be found at https://www.intercom.com/terms-and-policies#terms. If you would like to opt out of having this information collected by or submitted to Intercom, please contact us.

 

Awaken with JP may also collect data regarding your usage of our website, your interactions with our emails, and in some cases your IP address. We use this data to help us understand how our users interact with our site and marketing so that we can make improvements. We will not complete this type of data collection from you without your consent*. You may have provided consent via a pop-up on our website, or you can provide consent here.

You may also withdraw consent at any time for this type of website and email tracking by completing the form that follows this policy.

Finally, we also collect information that you voluntarily give us via our website when ordering, emailing, or other direct contact from you. We are the sole owners of this information and we will not sell or rent this information to anyone.

We will only use your information to respond to you regarding the reason you contacted us or for our own marketing purposes when consent is given. We will not share your information with any third party outside of our organization, other than as necessary to fulfill your request, e.g. to ship an order.

Unless you ask us not to, we may contact you via phone or email (if provided) as needed to request information or follow up on your order.

We store data on your order history indefinitely for the purposes of refunding, resending, and researching your requests. Data used for marketing purposes is retained until your consent to market to you is withdrawn either explicitly or by way of bounced emails.

*Consent for this type of tracking is only required if you are browsing our website from a location in the European Union. If you are browsing our website from another location tracking may be done without first requiring consent. You may still request to be excluded from this tracking, opt out using the form that follows this policy.

 

Your Access to and Control Over Information

You retain the right to control your data. You can do the following at any time by contacting us at info@awakenwithjp.com

  • See what data we have about you, if any.
  • Change/correct any data we have about you.
  • Have us delete any data we have about you.
  • Express any concern you have about our use of your data.
  • Provide or withdraw consent for data collection and marketing.  

 

Security

We take precautions to protect your information. When you submit sensitive information via the website, your information is protected both online and offline.

Wherever we collect sensitive information (such as credit card data), that information is encrypted and transmitted to us in a secure way. You can verify this by looking for a closed lock icon at the bottom of your web browser, or looking for “https” at the beginning of the address of the web page.

While we use encryption to protect sensitive information transmitted online, we also protect your information offline. Only employees who need the information to perform a specific job (for example, billing or customer service) are granted access to personally identifiable information. The computers/servers in which we store personally identifiable information are kept in a secure environment. Your credit card details are never saved past your initial transaction.

 

Updates

Our Privacy Policy may change from time to time and all updates will be posted on this page.

If you feel that we are not abiding by this privacy policy, you should contact us immediately via phone: (646) 535-2791 or email: info@awakenwithjp.com

Address:
12825 Cricoli Dr
Austin TX 78739